Sonefex Inc, (as in Sonic FX) specializing in Audiotext solutions.
Proudly Providing Quality Customer Service Since 1999.

If you have a question about a charge on your credit card or checking account statement, please call (800) 830-0277 between 9:00 AM and 9:00 PM Pacific Time Monday through Friday. Due to government regulations, you must be the primary account holder to obtain any information.


Privacy Statement for Sonefex Inc

Sonefex Inc takes privacy and data protection issues seriously. This Privacy Policy explains how we handle personally identifiable information collected from you that is submitted to Sonefex Inc through the Internet.

As the Sonefex Inc services evolve, we may revise this policy, so please check back occasionally. If you have questions about Sonefex Inc privacy practices please contact us at

Scope of this Privacy Policy

This Privacy Policy covers Sonefex Inc's treatment of personally identifiable information collected from you who use Sonefex Inc services, as well as consumer information that we acquire in the course of our business. This Policy also covers the treatment of personally identifiable information that Sonefex Inc's business partners may share with it.

This Policy does not apply to the practices of companies that Sonefex Inc does not own or control, or to people that Sonefex Inc does not employ or manage.

Information Collection and Use

Sonefex Inc collects personally identifiable information when you use certain Sonefex Inc products and services. Sonefex Inc may also receive personally identifiable information from other business partners.

When you contact one of our operators, you are asked for your contact information (such as your name, street address and email address), along with billing information such as a credit card number and/or bank account.

In the course of processing a payment transaction, we receive from the operator information related to the transaction. This normally includes information about the payment that you have furnished the operator when placing the order.

The personally identifiable information we acquire in processing payment transactions may include, for example, the amount of the transaction, your name, credit card number and expiration date, checking account number, date of birth, and billing address.

Sonefex Inc uses the information collected to fulfill your requests for certain products and services, to process payment transactions, to facilitate billing, and otherwise deliver the services. Personally identifiable consumer information is used to process payment transactions and for no other purpose.

Sonefex Inc does not offer services or sell products to children. Sonefex Inc does not request or knowingly collect personally identifiable contact information from anyone under the age of 18.

Information Sharing and Disclosure

Protecting personally identifiable information about consumers is an important part of our business. We share and disclose such information only as described below.

Sonefex Inc will send personally identifiable information about you to other companies or people when: 1) we have your consent to share the information; 2) we need to share your information to provide the product or service you have requested; 3) we need to send the information to companies who work on behalf of Sonefex Inc to provide a product or service to you (unless we tell you differently these companies do not have any right to use the personally identifiable information we provide them beyond what is necessary to assist us).

Personally identifiable consumer information is shared with third parties (such as banks and credit card processors) to the extent necessary for Sonefex Inc to deliver payment processing services.

We also may release personally identifiable information when we believe release is appropriate to comply with law; enforce or apply our Merchant Agreement and other agreements; or protect the rights, property, or safety of Sonefex Inc, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction.

Information Security

Information security is critical to our business. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We store information gathered on secure computers. The number of employees involved in the management of the data that have physical access to these computers is limited. We use firewalls and other security technology to prevent our computers from being accessed by unauthorized persons.

We also require that any personally identifiable consumer information sent to us by you be encrypted using SSL encryption. To learn more about SSL, go to:

Account Information and Preferences

Sonefex Inc lets you edit your Sonefex Inc Account Information and preferences at any time, including whether you want Sonefex Inc to contact you about specials and new products, by emailing us at

Notice for European Users

Sonefex Inc is located in the United States. Any information that you provide to Sonefex Inc will be transferred to the United States. By providing personal information to us, you are consenting to its storage and use as described herein.

Changes to this Privacy Policy

Sonefex Inc reserves the right to modify or amend this Privacy Policy at any time and for any reason. If there are material changes to this statement or in how Sonefex Inc will use personally identifiable information, Sonefex Inc will post notice on the web sites using our merchant services prior to implementing the change. If you have additional questions about this Policy, please contact us at

Sonefex Inc  PO Box 18721  Reno NV 89511  1-800-830-0277